Sunday, September 5, 2010

Strategic Selling

June 11, 2010 by  
Filed under Customer Services

Strategic Selling

We hear a lot about this title, strategic selling on the internet and I wanted to have my views on the subject and created this article. I am hoping to receive some feedback from you.
Sales is a master art. It has so many dimensions that I am more than sure that no one person [...]

Customer Service Skill

June 9, 2010 by  
Filed under Customer Services

Customer Service Skill

For many of us, we are made to believe that customer service skill is different from sales. It is another league.
You might even think if you are great at sales, than you cannot be good in customer services. I hear this a lot from people.
It almost sounds like we need to cheat people [...]